Privacy Policy
How Debt Structure collects, uses and protects your personal information.
Last updated: 25 July 2026
1. Introduction
Debt Structure ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through this website, how we use it, and the choices you have.
2. Information We Collect
We may collect the following information when you interact with our website:
- Contact details submitted via our contact form (name, email address, phone number, message)
- Technical information such as browser type and pages visited, for analytics purposes
Our contact form does not store submissions in a database — messages are sent directly to our team via email.
3. How We Use Your Information
- To respond to enquiries submitted through our contact form
- To provide information about our debt counselling services
- To comply with our legal and regulatory obligations as an NCR-registered entity
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with regulatory bodies such as the National Credit Regulator where required by law, or with your consent as part of the debt counselling process.
5. Data Security
We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, loss, or misuse.
6. Your Rights
Under South African law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@debtstructure.co.za.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at 081 763 7060 or info@debtstructure.co.za.
See also our POPIA Policy for further detail on how we comply with the Protection of Personal Information Act.